What quality control procedures does Daoust Construction use to ensure the best-quality product?

Quality management is an integral part of our corporate culture. Our Quality Management System (QMS) stresses teamwork, pride in workmanship and high performance. The QMS doesn’t just make the level of work better; it also improves every aspect of the construction management process.

Daoust Construction prepares, manages and controls the quality of a project from design and pre-construction to construction and occupancy.

Pre-construction

All design, cost control and technical reviews are checked for value (life cycle costs, risks and claims avoidance) and constructability (biddability, technical merit and cost/time impact). We also verify the quality of the bid document from a biddability and constructability point of view.

During the bid period, we contact qualified contractors and screen them. We assess contractor bids for compliance with bid documents before recommending and awarding work. We also:

  • Perform design reviews for constructability and "common sense engineering," and for quality and completeness of design and construction
  • Pre-qualify trade contractors
  • Ensure trade proposal conformity with tender documents
  • Help designers incorporate quality standards and requirements within the design bid documents
  • Encourage partnering
  • Pre-order long-lead items
  • Develop a project-specific quality management plan

Construction

During construction, we use sample submissions and mock-ups to establish quality standards. We also use independent testing agents for soils, concrete, mortar, steel and roofing testing to confirm compliance with contract documents.

Detailed analysis of shop drawings, along with our familiarity with materials, suppliers and trade contractors, ensures that the proper materials are delivered on time. We evaluate the quality of all delivered materials. We also review the workmanship and installation of these materials.

We schedule and co-ordinate all site inspections and compare work with the necessary standards. We also:

  • Review construction documents to ensure that quality is maintained by trade contractor scopes, drawing details and instructions, shop drawings, submissions and samples; obtain manufacturers’ specifications, tolerances and installation procedures; and order long-lead items
  • Mock up repetitive and difficult work to debug and establish quality levels
  • Mock up an entire typical repetitive room
  • Verify material conformance upon receipt and before installation
  • Provide proper storage and staging of materials
  • Prefabricate in climate-controlled environments when possible
  • Monitor quality of production daily by using inspection checklists
  • Perform pre-start and pre-completion interim inspections and sign-offs
  • Promptly reject non-conforming work by issue of notices to remedy immediately
  • Conduct co-ordination and quality meetings to properly sequence work
  • Maintain a safe, clean and controlled workplace
  • Perform commissioning, testing and certification
  • Prepare internal punch lists and correct as necessary prior to performing deficiency inspections
  • Promptly correct deficiencies prior to turnover and occupancy
  • Reward and compliment work well done

Our front-end documents set out in detail the requirements for close-out, commissioning and project turnover procedures. Trade contractors are required to inspect their own work prior to our inspection. Deficiency lists prepared by them are reviewed by us. Project consultants and designers conduct inspections of the work. We combine all inspection reports to ensure that no findings slip through the cracks. To motivate prompt corrections of all deficiencies, we withhold sufficient contract funds from the trade contractors. This also ensures that inspections, manuals, as-builts and maintenance manuals are delivered on time.

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